Friday, July 8, 2011

Retrieving previously purchased applications

Your application purchases are tied to your Google Account and can be installed an unlimited amount of times on any device. So, for example, if you remove 'My Favorite Game' to save memory, you can reinstall it at a later date with no charge by simply visiting My Downloads. Note: free applications are not saved to My Downloads after you remove them.

If you change devices, you can install previous purchases by making sure you sign into your device with the same Google Account you used on your previous phone.

Additionally, if Android Market is attempting to charge you for an application you have already purchased on an existing phone, your device may have been reset and a new username and password created. Because the application is associated with a different Google Account, you are being charged to purchase it again. Please note, if you would like to continue using the device with your current Google Account, you will need to purchase the application again.

If you would like to access your application without purchasing it again, reset your phone and sign in using the Google Account used at the time of purchase. To complete this process, you will need to complete the following steps:
  • For Android 1.6 devices, visit Settings > SD Card and phone storage > Factory data reset. For Android 2.0 devices, visit Settings > Privacy > Factory data reset. This will wipe all data on your device; the SD/memory card will not be touched.

  • Sign in to your phone using the username and password of the Google Account you originally used to purchase your applications. If you do not know the password for this account, please visit the Google Checkout Help Center article about Passwords for instructions to reset the password.

  • Reinstall the application by visiting My Downloads.

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